Experience: 3-5 years in technical documentation

Location:Chennai

Summary:

We are seeking an experienced Technical Writer to join our dynamic team. The ideal candidate should have 3-5 years of experience in technical documentation, strong proficiency in technical writing concepts, excellent graphics, communication, and writing skills, as well as the ability to create video documentation. The candidate should be proficient in organizing and authoring content to ensure clarity and comprehension. Experience with DITA and XML-based authoring tools, specifically Madcap Flare, is preferred. Proficiency in video creation using tools like Adobe Pro is also desirable.

Responsibilities:

• Create and maintain high-quality technical documentation, including Help Systems, User Guides, and Release Notes.

• Utilize DITA and XML-based authoring tools, with a preference for experience in Madcap Flare, to efficiently organize and author content.

• Create engaging video documentation using video casting tools.

• Work closely with cross-functional teams, including Engineering, Support, Marketing, Sales, and Training, to ensure timely and effective user experiences for our customers.

• Demonstrate a working knowledge of multiple software platforms, preferably in the SaaS domain.

• Handle multiple tasks and projects simultaneously, prioritizing effectively to meet deadlines.

• Provide shareable samples of previous technical documentation or content creation work.

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• 3-5 years of experience in technical writing, with a strong portfolio of previous work.

• Proficiency in technical writing concepts, graphics, and communication.

• Experience with DITA and XML-based authoring tools, especially Madcap Flare.

• Competence in video creation tools.

• Strong organizational skills to create clear and understandable documentation.

• Ability to collaborate with cross-functional teams.

• Working knowledge of software, particularly in the SaaS domain.

• Excellent multitasking abilities.

About TrusTrace

Founded in 2016, TrusTrace offers a market-leading platform for supply chain traceability and compliance, enabling brands and suppliers around the world to standardise how supply chain and material traceability data is captured, digitised and shared. TrusTrace is leading global-scale traceability programs for many of the world’s largest brands. The company is headquartered in Stockholm, Sweden, with additional offices in India, France and the US.

What do we offer? 

• The opportunity to drive change and break new grounds to enhance and strengthen the visual identity of a growing global scale-up company, committed to accelerate sustainable transformation in fashion.
• To be part of a great multicultural, multilingual team.
• A centrally located office in Chennai.