Experience: 3-5 years in technical documentation

Location: Coimbatore

Summary:

We are seeking an experienced Technical Writer to join our dynamic team. The ideal candidate should have 3-5 years of experience in technical documentation, strong proficiency in technical writing concepts, excellent graphics, communication, and writing skills, as well as the ability to create video documentation. The candidate should be proficient in organizing and authoring content to ensure clarity and comprehension. Experience with DITA and XML-based authoring tools, specifically Madcap Flare, is preferred. Proficiency in video creation using tools like Adobe Pro is also desirable.

Responsibilities:

• Create and maintain high-quality technical documentation, including Help Systems, User Guides, and Release Notes.
• Utilize DITA and XML-based authoring tools, with a preference for experience in Madcap Flare, to efficiently organize and author content.
• Create engaging video documentation using video casting tools, with Adobe Pro as the preferred software.
• Work closely with cross-functional teams, including Engineering, Support, Marketing, Sales, and Training, to ensure timely and effective user experiences for our customers.
• Demonstrate a working knowledge of multiple software platforms, preferably in the SaaS domain.
• Handle multiple tasks and projects simultaneously, prioritizing effectively to meet deadlines.
• Provide shareable samples of previous technical documentation or content creation work.

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.
• 3-5 years of experience in technical writing, with a strong portfolio of previous work.
• Proficiency in technical writing concepts, graphics, and communication.
• Experience with DITA and XML-based authoring tools, especially Madcap Flare.
• Competence in video creation tools, preferably Adobe Pro.
• Strong organizational skills to create clear and understandable documentation.
• Ability to collaborate with cross-functional teams.
• Working knowledge of software, particularly in the SaaS domain.
• Excellent multitasking abilities.

If you are a skilled Technical Writer with a passion for creating user-friendly documentation and have the required experience and expertise, we encourage you to apply.

About the Company:

 We want to contribute to a better world. And we believe that there is no sustainability without traceability. That is why we are on a mission; to bring transparency to producers who really want to know what they sell, and for consumers who really care what they buy.

TrusTrace is a SaaS provider that helps companies truly understand and take responsibility for their full social and environmental footprint of the products they sell, while enabling consumers to make informed and better choices, through creating fully transparent value chains all the way to product origin. Fueled by AI, IoT, ML and blockchain, the technology is simple, efficient and tamper-proof, ensuring data accuracy and ease of collection, while unveiling the true cost of everything from manufacturing, selling, buying and disposing of material.

With the vision of ‘A Renovated Planet’, we are focusing on industries with a high social and environmental impact; fashion and sustainable retailing, TrusTrace is a rapidly growing category leader, and we have already partnered with 40+ sustainability pioneers like Filippa K, Houdini, Fjällräven, Decathlon, Vaude, Ba&sh, Icebug, Mini Rodini, Layered and Coop, with more joining our community as we speak.

TrusTrace has received numerous awards within sustainability, latest the Solar Impulse label which is given only to companies which apply to the highest standards in sustainability and circular economy, and is on Sifted’s ‘The Nordic Startups and Scaleups to watch in 2021.’

Working with us you will not only get a job – but become part of our family of highly talented individuals with a true passion for sustainability. We’re not into traditional hierarchies, and we run a welcoming and inclusive work culture, where everybody’s ideas and thoughts are valued. We’re just over 100 right now but by the time you’ve finished your application we’ll probably be a couple more! In fact, we’re hiring for several positions right now – so tell your friends!