Technical Writer
Do you want to work with passionate changemakers in an energetic, value-driven, fast-growing startup, as we enter a period of significant international expansion?
Experience: 3-5 years in technical documentation
Location: Coimbatore
Summary:
We are seeking an experienced Technical Writer to join our dynamic team. The ideal candidate should have 3-5 years of experience in technical documentation, strong proficiency in technical writing concepts, excellent graphics, communication, and writing skills, as well as the ability to create video documentation. The candidate should be proficient in organizing and authoring content to ensure clarity and comprehension. Experience with DITA and XML-based authoring tools, specifically Madcap Flare, is preferred. Proficiency in video creation using tools like Adobe Pro is also desirable.
Responsibilities:
- Create and maintain high-quality technical documentation, including Help Systems, User Guides, and Release Notes.
- Utilize DITA and XML-based authoring tools, with a preference for experience in Madcap Flare, to efficiently organize and author content.
- Create engaging video documentation using video casting tools, with Adobe Pro as the preferred software.
- Work closely with cross-functional teams, including Engineering, Support, Marketing, Sales, and Training, to ensure timely and effective user experiences for our customers.
- Demonstrate a working knowledge of multiple software platforms, preferably in the SaaS domain.
- Handle multiple tasks and projects simultaneously, prioritizing effectively to meet deadlines.
- Provide shareable samples of previous technical documentation or content creation work.
Qualifications:
- Bachelor's degree in a relevant field or equivalent work experience.
- 3-5 years of experience in technical writing, with a strong portfolio of previous work.
- Proficiency in technical writing concepts, graphics, and communication.
- Experience with DITA and XML-based authoring tools, especially Madcap Flare.
- Competence in video creation tools, preferably Adobe Pro.
- Strong organizational skills to create clear and understandable documentation.
- Ability to collaborate with cross-functional teams.
- Working knowledge of software, particularly in the SaaS domain.
- Excellent multitasking abilities.
If you are a skilled Technical Writer with a passion for creating user-friendly documentation and have the required experience and expertise, we encourage you to apply.
About the Company:
Founded in 2016 TrusTrace started by the founders to reverse the damage done by the global textile industry to local farms and community resources in South India, TrusTrace is headquartered in Stockholm, Sweden with offices in Coimbatore (India), US and France. Check out the Founders’ story.
Our mission is to empower companies with the data to know, prove and improve the impact of their value chains.
Why is this important to us? Because we envision a future where all value chains are traceable, circular and fair.
What We Do
TrusTrace is a traceability and compliance data management platform that automates the collection and validation of real-time granular data direct from the supplier network on how products have been made. TrusTrace can trace any materials and fit any sourcing model, and integrates with other supply chain technologies for our customers to get complete and precise data about any product or shipment, and ensure value chains are having a more positive impact on people and the planet.
- Department
- Product
- Locations
- Coimbatore
Coimbatore
About TrusTrace
Our mission is to empower companies with the data to know, prove and improve the impact of their value chains. Why is this important to us? Because we envision a future where all value chains are traceable, circular and fair.
Technical Writer
Do you want to work with passionate changemakers in an energetic, value-driven, fast-growing startup, as we enter a period of significant international expansion?
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